Privacy Policy

Effective Date: [29/07/2016]

At Spiral Learning, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our tutoring services.

1. Who We Are

Spiral Learning provides online GCSE Science and A-Level Physics tutoring.

Contact Details

Spiral Learning

Email: [Your Email Address]

Phone: [Your Phone Number]

Website: www.spiral-learning.co.uk

2. Information We Collect

We may collect the following information:

Personal Information

Name
Parent/Guardian name (where applicable)
Student name
Email address
Telephone number
School year
Subject(s) of interest
Messages submitted through our contact form

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies (see Cookie Policy)

3. How We Use Your Information

We use your information to:

Respond to enquiries
Arrange consultations
Deliver online tutoring services
Communicate about lessons
Send invoices where applicable
Improve our website and services
Meet legal obligations

We will never sell your personal information to third parties.

4. Legal Basis for Processing

We process your information under one or more of the following legal bases:

Your consent
Performance of a contract
Legitimate interests
Compliance with legal obligations

5. Sharing Your Information

We only share information when necessary.

This may include trusted service providers such as:

Payment providers
Video conferencing platforms (e.g. Zoom or Microsoft Teams)
Website hosting providers
Email service providers

These providers are required to keep your information secure.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Although no online service can guarantee complete security, we work hard to protect your data.

7. How Long We Keep Your Information

We only retain personal information for as long as necessary to:

Provide tutoring services
Meet legal and accounting requirements
Resolve disputes

Information that is no longer required will be securely deleted.

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent where applicable
Request a copy of your information

To exercise these rights, please contact us using the details above.

9. Cookies

Our website may use cookies to:

Improve website performance
Analyse visitor behaviour
Remember preferences

You can disable cookies through your browser settings.

10. Children's Privacy

As our services are aimed at school-aged students, parents or legal guardians should make enquiries and bookings for children under the age of 18 where appropriate.

We only collect the information necessary to provide our tutoring services.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Please review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: